State Farm® Insurance Agent Jim Epperly
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ks homc
October 1, 2024
"Was great at first. WAS the cheapest around, then within a year my rates increased over 125 bucks a month with driving accidents or tickets. Nothing. -_-"
Tanya Doss
September 12, 2024
"Heather is amazing! Always so great to work with and SUPER helpful always ☺️"
"Thanks for the kind words, Tanya. I am glad Heather was able to make assisting you with your insurance needs such a positive experience!"
Caitie Corum
September 11, 2024
"Heather is so helpful and quick to respond! I would recommend them to anyone!"
"Thank you for the kind words, Caitie. We look forward to assisting you with your insurance needs in the future!"
Jim Burgess
September 11, 2024
"Recommended by friends. Heather is very helpful."
"Thank you, Jim! We enjoyed helping you with your insurance needs!"
Stephanie Johanson
September 11, 2024
"The girls and Jim at State Farm are wonderful! Very helpful and knowledgeable with all of my home, auto and life insurance needs! Thank you girls for all you do! 😉 💕"
" Thank you for your review, Stephanie! We enjoyed assisting you with your insurance needs. "
Nancy
September 11, 2024
"Everyone is always so nice and helpful."
" Thanks for the kind words, Nancy. I am glad we were able to make assisting you with your insurance needs such a positive experience! "
Ash Kardash
September 11, 2024
"Great company, very helpful!"
" Thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience!"
Huggy’s Universe
September 11, 2024
"I have had State Farm Insurance since I was a young driver. I’ve always had incredible experiences with them. They are super helpful and affordable. Highly recommend. Also, Summer Vaughn is always positive, outgoing and helpful! 😀"
" Thank you for your review! We enjoy assisting you with your insurance needs. We look forward to seeing you at our office again! "
Tara Ehlers
July 18, 2024
"Great staff!! Everyone is so helpful!"
" Thank you for the kind words, Tara! I am glad we were able to make assisting you with your insurance needs such a positive experience."
Alexa Hickson
May 3, 2024
"Been doing business with them for years great service."
"Thank you for your review, Alexa! We enjoyed assisting you with your insurance needs today. We look forward to helping you again! "
Kelly Litterst
January 16, 2024
"I have Used Epperly’s for 20plus years. Even living now in Naperville, I still Use Epperly’s. The office staff is amazing and always so helpful!!"
" Thank you for the kind words, Kelly! I am glad we were able to make assisting you with your insurance needs such a positive experience! "
Greg J (Flapjack)
January 5, 2024
"State farm is like any insurance company and wants to avoid paying claims. The difference is the agents who fight for what is right and honest for them to cover. The agents are supposed to be out there to protect the integrity of the company. It requires an honest forthright person to do so. Mr. Epperly is far from honest in his personal and business dealings. If you want state farm go ahead, but know you are not geographically restricted to go to one agent over another. Be sure you get one who is honest, one who does not stare too long at prepubescent girls in the airport, one who does not take fiduciary funds and gamble with them. One who doesn't pre date or post date financial transactions. It's interesting Mr. Epperly asserts he can check my information somehow from Google in his reply. This is not possible. The lies continue.... @State farm, audit this dude before you have a scandal."
"I am so very sorry to for your experience with our office. We tried to reach out, but we don't see you in our system as ever being a customer of ours. "
Michelle Hall
November 20, 2023
"I reached out to Jim Epperly State Farm today to put a vehicle into storage. I received wonderful service as I always have for 40 years."
" Thanks for the kind words, Michelle. I am glad we were able to make assisting you with your insurance needs such a positive experience! "
Laura Linville
August 2, 2023
"The people at Epperly State Farm are so friendly and helpful! Summer was amazing."
Alyssa Epperly
February 24, 2023
"If you are debating on where to get your insurance. No need to look anymore. I left State Farm and went to esurance and working with esurance is a nightmare. Having a brick and mortar right in your hometown area. Where you can actually talk to people face to face and not try to reach people by phone and get transferred here and then there. My car got broken into and summer at State Farm went as far as reaching out to different businesses to see if she could help piece back my car together so I can get my car back sooner before my rental would expire. She would text me to make sure if I had heard from the repair place and when I told her I hadn’t. She called them. She also made sure to text me and let me know my check was on the way. I haven’t experienced customer service like this in a very long time. That goes for anywhere I go anymore. I was high stress from someone breaking into my car… and State Farm Took care of me and held my hand!! Seriously don’t look anymore! This is the place for you!"
"Alyssa, we are glad you came back. we will do our best to keep your trust. Thanks Jim"
Alyssa Almanza
February 22, 2023
"Really enjoyed speaking to Jim and to Summer! They were both so helpful and I’ve always loved State Farm insurance so I’m glad I got into this office! I would definitely recommend this office to anybody looking for insurance coverage. I got both auto and life policies through them."
"Alyssa, it has been our pleasure. Thanks for the business. Jim"
Sabrina Howard
February 19, 2023
"Everyone was very warm and friendly. Epperly Statefarm was very professional and service was quick and easy."
"Sabrina, Thank you for your kind words. Anything we can do please call. Jim"
Cody Bartell
January 20, 2023
"When my insurance kept rising I started looking around for a more affordable plan. Heather reached out to me with a plan I couldn't pass up. I would definitely recommend state farm to all my friends and family."
penny moskaloff
January 10, 2023
"Very nice people to do business with"
Lori Arnold
August 22, 2022
"They can answer all my insurance questions and solve all my insurance needs. Love my agent Summer."
Karen Anselmi
April 2, 2022
"Great as always"
Vickie Miller
September 25, 2021
"Years ago,after I bought my first car, a Ford Maverick from my Dad...he took me to his Insurance agent Jim Epperly. My Dad thought so highly of Jim that for over 40 yrs he was insured by State Farm."
Jessica Thomas
April 23, 2021
"Suzy is my rep and does a wonderful job of keeping me informed and tailoring our policies to best suit our needs. The entire office is a class act!"
Tami Swank
April 23, 2021
"I'm so thankful to have someone on my side, fighting for me."
Katherine Harmon
January 14, 2021
"Stephanie is my rep and she is wonderful! I would highly recommend her and this agency."